← STARGAZE

Privacy Policy

Last updated: October 2026

This policy explains what information Stargaze collects when you use the Stargaze app and website (stargaze.world), and how it's used. Stargaze is operated by Orvexa AI Technologies Private Limited ("we", "us"). It applies to the mobile app, the website and their backend services.

Information you provide

• Account information: a username, and either an email address and password, or a phone number / Google account verified through Firebase Authentication.
• Profile information: an optional display name, bio, and profile photo you choose to add.
• Content you create: videos and audio you record or upload, captions, comments, and any sounds you extract or upload for others to use.
• Challenge entries: the live recordings you submit to a challenge, the scores they receive (AI score, audience engagement and, where applicable, judges' scores), and your creator code (for example ST-0007), which is shown with your entries.
• Post location (optional): a place name you add to a video, such as a city or area. Only the name is stored and shown — never coordinates.
• Talent Discovery and Media Kit (optional, Creator plans): if you turn them on, your listing details (categories, city, headline and whether you accept opportunities). Your Media Kit, if turned on, is a public web page with your name, photo, bio, city, categories, challenge results and video stats.
• Opportunities: if you send an opportunity to a creator, your organisation name, role, the opportunity and message, and the email address and/or phone number you give for the creator to reply to.
• Sponsorship details: if you create a sponsored challenge or send a sponsorship enquiry, the brand, contact and campaign information you enter.
• Messages to us: your name, email address and message when you use the Contact or sponsorship enquiry forms on our website.
• Prize payouts: if you win a cash prize and claim it, your full legal name, how you want to be paid (a UPI ID, or a bank account holder name, account number and IFSC), your PAN (Permanent Account Number, needed for tax deducted at source) and a phone number. Used only to verify and pay your prize and meet tax obligations, and seen only by our payouts team.

Information collected automatically

• Camera and microphone: used only while you are actively recording a video in the app. We do not access the camera or microphone in the background.
• Photos: accessed only when you choose to upload a video from your gallery.
• Location: used once, at sign-in, only to pre-select your country calling code; and, only if you tap "Use my city" when adding a post location, once to look up your city's name on your device. Coordinates are never sent to us or stored, and Stargaze does not track your ongoing location.
• Place search: when you type a place for a post location, what you type is sent through our servers to Google Maps Platform to suggest matching places. Your device's position is not sent.
• Usage information: engagement events (such as views, stars, comments and follows) needed to operate feed ranking, challenge scoring and leaderboards.
• Technical and security information: standard server logs (such as IP address, device type and request details) used to keep the service secure, apply rate limits and prevent abuse.
• Approximate area: the country, state and city your internet connection's IP address points to, looked up on our own servers (no GPS, and the IP address isn't kept for this). We use it only for our own statistics, such as how many people use Stargaze in each country or state; it is never shown to other users. For teen accounts we keep the country only.
• Crash reports: diagnostic information about app crashes is sent to Google Firebase Crashlytics to help us fix bugs.
• Invite codes: when you apply a friend's invite code on Android, we receive your device's app identifier and keep only a one-way scrambled version of it, so that each phone earns an invite reward only once. It is used for nothing else.

How we use information

To operate the app, run challenges and leaderboards, calculate scores, show sponsored content, respond to your messages, keep the service safe, and comply with the law. We do not sell your personal information.

How your content is shared

Videos you publish, along with your username, profile photo, captions and any post location, are visible to other users of the app — that is the core purpose of Stargaze. If you turn on Talent Discovery, signed-in users (including brands and scouts) can find your listing and send you opportunities; your contact details are never shown to them. If you turn on your Media Kit, it is a public page anyone with the link can see (stargaze.world/k/your-username), and you can turn it off at any time. Creators see the contact details a sender chooses to give with an opportunity. Teen accounts are never listed and have no Media Kit. Challenge entries and your score and rank are shown on challenge pages and leaderboards, and may be shown to a challenge's sponsor in a limited form (public username, entry and rank only — never your email, phone number or private data). Draft/unpublished videos are private to your account.

Third parties we use

• Firebase (Google): phone-number and Google Sign-In authentication, and crash reporting (Crashlytics).
• Cloudflare R2: object storage for your videos, audio, and images.
• Google Gemini: AI analysis of published videos and challenge entries (scores and feedback), automated safety checks of videos, comments, profiles and message requests (messages from people you don't follow), and auto-captions when a viewer turns captions on. Its scores are also used to train Stargaze's own scoring model, which runs on our servers.
• Google Maps Platform: place-name suggestions when you add a post location (only the text you type).
• Google Play: in-app purchases and subscriptions made through Google Play.
• Expo: delivery of push notifications.
• Resend: sending account and support emails.

These providers process information on our behalf under their own terms and privacy policies. We do not use third-party advertising networks. Sponsor advertisements shown in the app are supplied and approved by us, not by an ad-tracking network.

How long we keep information

Your account and content are retained for as long as your account is active. If you delete your account, it is hidden straight away and you can restore it by signing in within 30 days; after that we permanently delete or anonymize your personal information (backup copies expire within 6 months), except where we're required to retain it (for example, to enforce our Terms, resolve disputes, keep financial records, or comply with the law). Prize payout records, including the PAN and payment details used, are kept for as long as tax and accounting law requires, even if you delete your account. Messages sent through our website forms are kept for as long as needed to respond to and follow up on them.

Your choices and rights

You can edit or delete individual videos, edit your profile, and delete your account from the Profile screen in the app. You can control camera, microphone, photo and location permissions from your device's system settings at any time. You can download a copy of your data at any time from Profile → menu (☰) → Download your data. You may also ask us to access, correct or delete your personal information — contact us using the details below.

Children's privacy

Stargaze is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Security

We use reasonable technical and organizational measures to protect your information, including encrypting direct messages and prize payout details (PAN, account numbers, UPI IDs, names and phone numbers) in our database. Direct messages are not end-to-end encrypted: our systems can read them to deliver them, check message requests for safety and review messages you report. No method of transmission or storage is completely secure.

Changes to this policy

We may update this policy as the app changes. We'll update the "Last updated" date above when we do.

Language

This policy is written in English. We may offer translations for convenience; they are machine translations. If a translation differs from the English version in any way, the English version is final and legally binding.

Grievance Officer

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you can raise a complaint about content on Stargaze, the use of your personal information, or these terms with our Grievance Officer:

Gurmeet Singh, Grievance Officer
Orvexa AI Technologies Private Limited
209, Kohinoor Enclave, Jalandhar, Punjab, India – 144009
Email: support@stargaze.world

Please include your Stargaze username, a link to (or description of) the content concerned, and what you are asking us to do. You can also report any video, comment or account directly in the app.

• We acknowledge every complaint within 24 hours and resolve it within 15 days of receiving it.
• A complaint that content shows you (or someone you represent) in a state of nudity or a sexual act, or impersonates you, including through altered or synthetic images, is acted on within 24 hours.
• If you are not satisfied with our decision, you may appeal to the Grievance Appellate Committee constituted by the Government of India, within 30 days of receiving our decision, at gac.gov.in.

Contact us

Orvexa AI Technologies Private Limited. Questions or requests about this policy? Use our Contact page or email support@stargaze.world.